RETURNS
If you aren’t happy with your purchase, you can return eligible products as follows:
- Must be within 30 Days of receiving the product.
- For a full refund minus 10% restocking fee, minus shipping costs.
- Weapon DNA INC does not refund any shipping costs for orders returned without cause. This includes original shipping costs and return shipping costs.
Please include your name, order number, a note requesting that a return be processed, and the reason. Once our staff has the opportunity to inspect the item’s condition and verify it’s state, we’ll issue a refund. We do not refund shipping costs. Failure to include all requested information may delay any refunds or exchanges.
- Items must be in new condition, unopened if it ships in a sealed package, and unmounted, and undamaged.
- Items must be returned with ALL accessories, parts, tools, documentation, and other materials as shipped from our shop.
- Failure to return everything for that item in question will automatically incur a 25% restocking fee.
*Custom firearms are not eligible for returns